Leadership and Mentorship in Modern L&D with John Torres of Bank of America
On this episode, John C. Torres, Senior Vice President, Academy Executive at Bank of America, shares his perspective on the critical skills and knowledge learning and development professionals need to succeed. He emphasizes the importance of acquiring business and functional acumen to understand how L&D impacts the company’s business model, the necessity of leadership and communication skills to influence an organization and the pivotal role of facilitation. Additionally, he discusses the growing prominence of virtual and self-paced learning and the strategic importance of integrating L&D into business planning.
Key Takeaways:
(05:19) Virtual and self-paced learning are essential for cost-effective scalability.
(05:52) Coaching and mentoring are shifting to virtual spaces, requiring innovative approaches.
(07:25) L&D thrives when it’s directly tied to business units rather than HR.
(09:53) “What are you doing to have an impact on the business?”
(12:45) Business, leadership and functional acumen are critical for aligning L&D with organizational goals.
(14:12) Functional expertise builds credibility and strengthens professional impact.
(16:19) LinkedIn is a good source of industry information.
Resources Mentioned:
“The Advantage” by Patrick Lencioni
"The Five Dysfunctions of a Team" by Patrick Lencioni
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